Payment Policy

An issuer can decline without revealing its full reasoning to VELTIQUEN. Repeating an interrupted attempt can create more than one temporary hold; release timing belongs to the network partner, so first check the previous attempt.

A cart or bank message alone does not create an obligation to dispatch. VELTIQUEN accepts the purchase only after checkout reports success and the store records the kit order.

Contact [email protected] with the checkout email, approximate time, amount and kit order number if issued. Never include full credentials. For this movement operations sheet, a transaction approval question may be matched to activity preferences, garment sizing and images of shipment damage.

Only transaction approval methods displayed for the current basket and destination can be selected. The network partner may request authorisation or authentication, but an unfinished challenge, temporary hold or failed attempt is not an accepted VELTIQUEN kit order.

Stop before authorising. Identify the item and option rather than completing a charge on the assumption that activity desk can silently change garment coverage, stretch, intended activity and preferred fit afterward.

The checkout total on veltiquen.com includes applicable taxes and import duties. If kit shipment carries a separate charge, that line is shown before transaction approval authorisation rather than being hidden inside a kit component price.

Before paying, review the kit component, option, quantity, kit shipment details, currency and final amount—especially where garment coverage, stretch, intended activity and preferred fit changes the selected variant.

Once VELTIQUEN approves and submits a transaction reversal to the original transaction approval method, banks and transaction approval providers may need 7–24 business days to post it. Activity desk cannot redirect that transaction reversal to a different card, account or person.