Shipping Policy

VELTIQUEN sets aside 1–3 business days after accepting an kit order to check the selected colours and sizes before folding the garments. This preparation period finishes before carrier transit begins; weekends, public holidays, transaction approval review and unresolved address questions can move the handover date.

After the parcel leaves the movement operations sheet, the carrier estimate is 10–20 business days. That window describes travel rather than preparation, and remote service, weather, customs review or a failed kit shipment attempt can extend it.

Plan for the 1–3-business-day preparation stage first and the 10–20-business-day carrier stage second. They are consecutive windows, not two estimates running at the same time.

Send [email protected] the kit order number and current tracking status. For damage, retain every layer of packaging; evidence linked to this catalogue may include activity preferences, garment sizing and images of shipment damage.

A tracking number is sent when the carrier makes it available and may need time for its first scan. Split parcels can produce separate numbers and kit shipment dates.

The checkout total on veltiquen.com includes applicable taxes and import duties. If kit shipment carries a separate charge, that line is shown before transaction approval authorisation rather than being hidden inside a kit component price.

Only destinations and kit shipment services shown during the current VELTIQUEN checkout are available.

Enter a complete deliverable address and correct postal code. A correction sent after check the selected colours and sizes before folding the garments has started cannot be guaranteed.

The team will keep garments folded and protect their surfaces during transit. That handling reflects sports bras, workout tanks, leggings and shorts; a multi-item kit order can be divided when unlike kit components should not travel together.